Privacy Policy

This Privacy Policy is effec­tive as of October 192022.

Chuy’s Opco, Inc. and its parent and affil­i­ates (alter­nate­ly, Chuy’s”, we”, us”, or our”) respect your privacy and are com­mit­ted to pro­tect­ing it. This Privacy Policy describes what infor­ma­tion we collect about you, includ­ing how we collect it, how we use it, and with whom we may share it. This Privacy Policy applies to personal infor­ma­tion col­lect­ed on our websites located at www​.chuys​.com and https://​investor​.chuys​.com/ (the Websites”), as well as personal infor­ma­tion col­lect­ed in or through our stores, products, services, and programs, or oth­er­wise through any inter­ac­tion you have with us (col­lec­tive­ly, together with the Websites, the Services”).

Changes to Our Privacy Policy

We may change this Privacy Policy at any time. The most recent version of the Privacy Policy is reflect­ed by the effec­tive date at the top of this Privacy Policy. All amend­ments to this Privacy Policy will be effec­tive imme­di­ate­ly upon notice thereof, which we may give by any means, includ­ing by posting a revised version of the Privacy Policy or other notice on the Websites.

What Is Personal Information?

By using the term personal infor­ma­tion” in this Privacy Policy, we mean any infor­ma­tion that can be directly asso­ci­at­ed with or used to identify a specific person.

What Personal Infor­ma­tion Do We Collect?

We collect personal infor­ma­tion from a variety of sources, includ­ing infor­ma­tion that you provide directly and infor­ma­tion that we auto­mat­i­cal­ly collect when you access and use the Services.

Personal Infor­ma­tion You Provide. You may provide personal infor­ma­tion to us and our third party service providers through the Services, when you apply for or inquire about employ­ment with us, or when you e‑mail, call, or oth­er­wise com­mu­ni­cate with us. The types of personal infor­ma­tion you provide differ depend­ing on how you choose to interact with us, but may include your name, email, phone number, address, and payment card or bank account infor­ma­tion, or any other personal infor­ma­tion you choose to provide to us.

Infor­ma­tion Col­lect­ed Auto­mat­i­cal­ly. We and our third party service providers may collect infor­ma­tion auto­mat­i­cal­ly from you when you access and use the Services. Such infor­ma­tion may include personal infor­ma­tion and includes the following:

Usage Infor­ma­tion. We may collect infor­ma­tion about how you interact with the Services. This may include infor­ma­tion such as the dates and time you visit the Services, the page you view, refer­ring / exit URLS, your browser type, and the domain name of your internet service provider. In some cases, we may collect this infor­ma­tion through cookies and similar tech­nolo­gies. To learn more about these tech­nolo­gies, please see the Cookies and Usage Reports” section below.

Device Infor­ma­tion. We may collect infor­ma­tion about the devices you use to access the Services, includ­ing your device make and model, IP address, inferred geolo­ca­tion infor­ma­tion, oper­at­ing system, and unique device identifiers.

Cookies and Usage Reports

By placing a small file known as a cookie on your computer or other device, Chuy’s and its third party service providers’ servers may pas­sive­ly gather infor­ma­tion about our visitors’ use of the Services for reasons that include: sta­tis­tics col­lec­tion and analysis, Services opti­miza­tion, ana­lyt­ics, main­te­nance of user login infor­ma­tion, security (such as authen­ti­ca­tion), and to per­son­al­ize your expe­ri­ence while visiting the Services. The infor­ma­tion that we and our third party service providers track with cookies may include the type of browser (such as Google Chrome or Internet Explorer) and Internet-con­nect­ed devices being used to access the Services, your IP address, your home domain or Internet service provider, your referrer URL (the URL for the website that you were viewing prior to visiting the Services), how you were directed to the Services, which specific pages you access on the Services, how long you view each page, the time and date you access our Services, and the total number of visitors to the Services and any portions thereof. 

Most popular Internet browser appli­ca­tions will allow you to con­fig­ure the browser so as not to accept cookies. However, setting your browser to reject cookies may, in certain instances, prevent you from taking full advan­tage of the Services (or some portion thereof) and its capa­bil­i­ties, or cause some features of the Services to function improp­er­ly or more slowly.

Google Ana­lyt­ics

We may use Google Ana­lyt­ics, a web analysis service provided by Google, together with other ana­lyt­ics services, in order to better under­stand your use of the Services and how we can improve them. Google Ana­lyt­ics collects infor­ma­tion such as how often users visit a website, what pages you visit when you do so, and what other websites you used prior to coming to such website. Google Ana­lyt­ics collects only the IP address assigned to you on the date you visit a website, rather than your name or other directly iden­ti­fy­ing infor­ma­tion. We do not combine the infor­ma­tion col­lect­ed through the use of Google Ana­lyt­ics with your personal infor­ma­tion. Although Google Ana­lyt­ics plants a per­sis­tent cookie on your web browser to identify you as a unique user the next time you visit a website, the cookie cannot be used by anyone but Google. Google Ana­lyt­ics uses its cookie(s) and the infor­ma­tion Google Ana­lyt­ics collects to track your online activ­i­ties over time and across dif­fer­ent websites when you use our Services, and other websites. Google’s ability to use and share infor­ma­tion col­lect­ed by Google Ana­lyt­ics about your visits to the Services are governed by the Google Ana­lyt­ics Terms of Service and the Google Privacy Policy. Google may utilize the data col­lect­ed to track and examine the use of the Services, to prepare reports on its activ­i­ties, and share them with other Google services. To more fully under­stand how Google may use the data it collects through the Services, please review How Google Uses Infor­ma­tion From Sites or Apps That Use Our Services” (located here).


Chuy’s appre­ci­ates your ques­tions and comments about the Services and welcomes your messages through our Contact Us / Feedback” page. If you cor­re­spond with Chuy’s, we may collect personal infor­ma­tion, includ­ing the content of, and metadata regard­ing, any cor­re­spon­dence you may provide us. We may share your messages with those within our orga­ni­za­tion who are most capable of address­ing the issues con­tained in your message. We may archive your message for a certain period of time or discard it.

How Can I Opt-Out of Pro­mo­tion­al Correspondence?

Chuy’s or our third party service providers may send you e‑mails with pro­mo­tion­al offers. If you would no longer like to receive this infor­ma­tion from us, please click the unsub­scribe link at the bottom of any such e‑mail you receive from us and follow the instruc­tions. Your e‑mail address will be removed from our mar­ket­ing list. Please allow us a rea­son­able amount of time in order to satisfy your request, as some com­mu­ni­ca­tions may already be in process.

Online Account Management

If you elect to sub­scribe to certain services avail­able on the Services, includ­ing the ability to access any password-pro­tect­ed areas of the Services through your account, you may be required to submit personal infor­ma­tion for purposes of ver­i­fy­ing your identity and your author­i­ty to manage the account.

How Do We Use The Personal Infor­ma­tion That We Collect?

Chuy’s and our third party service providers collect and use personal infor­ma­tion for reasons that include, but are not limited to:

1. pro­vid­ing our Services to you;

2. oper­at­ing and pro­vid­ing the Websites;

3. improv­ing our Services, user expe­ri­ence, and our business;

4. security purposes, includ­ing mon­i­tor­ing, risk assess­ment, address­ing integri­ty and security issues related to the Services, and fraud and crime prevention/​detention;

5. sending infor­ma­tion that you request from us, includ­ing respond­ing to inquiries or requests for infor­ma­tion about or from Chuy’s;

6. sending pro­mo­tion­al or mar­ket­ing mate­ri­als regard­ing Chuy’s;

7. eval­u­at­ing your qual­i­fi­ca­tions for career posi­tions with Chuy’s;

8. other business purposes, includ­ing, without lim­i­ta­tion, ver­i­fy­ing your identity, age, and/​or payment details, inves­ti­gat­ing com­plaints about the Services, research and analysis, mar­ket­ing, adver­tis­ing, and dispute resolution;

9. in con­nec­tion with a merger or similar con­sol­i­da­tion of Chuy’s into or with another entity;

10. com­ply­ing with law enforce­ment, gov­ern­ment agencies, or a gov­ern­men­tal mandate;

11. com­ply­ing with or as per­mit­ted by any Chuy’s policies and any applic­a­ble legal require­ments; and

12. engaging in other activ­i­ties dis­cussed under this Privacy Policy or by Chuy’s in its discretion.

With Whom Do We Share Personal infor­ma­tion That We Collect?

In addition to the uses men­tioned or described else­where in this Privacy Policy, we may add personal infor­ma­tion to our database.

We may share personal infor­ma­tion with our affil­i­at­ed entities or third parties, such as trusted business partners and service providers, to help provide the Services, deliver our products and services, process payments, perform sta­tis­ti­cal analysis, protect against poten­tial fraud, or perform any other func­tions con­sis­tent with the oper­a­tion of the Services. We may also share personal infor­ma­tion with pro­fes­sion­al advisors, such as lawyers, auditors, bankers, and insurers, in the course of the pro­fes­sion­al services they render to us.

We may also disclose personal infor­ma­tion if we become subject to a subpoena or court order, or if we are oth­er­wise legally required to disclose infor­ma­tion. We may also use and disclose personal infor­ma­tion to estab­lish or exercise our legal rights, to assert and defend against legal claims, or if we believe such dis­clo­sure is nec­es­sary to inves­ti­gate, prevent, or take other action regard­ing actual or sus­pect­ed illegal or fraud­u­lent activ­i­ties or poten­tial threats to the physical safety or well-being of any person.

How Do We Protect Personal Infor­ma­tion Col­lect­ed About You?

Chuy’s takes com­mer­cial­ly rea­son­able measures to secure and protect personal infor­ma­tion on the Services. Nev­er­the­less, no security system is impen­e­tra­ble. We cannot guar­an­tee that personal infor­ma­tion that users of the Services transmit or oth­er­wise supply will be secure.

Linked Websites

For your con­ve­nience, some hyper­links may be posted on the Services that link to other websites not under our control. We are not respon­si­ble for, and this Privacy Policy does not apply to, the privacy prac­tices of those websites or pages not under our control or of any com­pa­nies that we do not own or control. We do not endorse any of those websites or pages, the services or products described or offered on such sites or pages, or any of the content con­tained on those sites or pages.

User-Provided Content

Except as express­ly set forth in this Privacy Policy, any infor­ma­tion, com­mu­ni­ca­tions, or material that you submit to the Services is done at your own risk and without any expec­ta­tion of privacy.

Social Media Platforms

Any infor­ma­tion, com­mu­ni­ca­tions, or material that you submit to any pages asso­ci­at­ed with Chuy’s on social media plat­forms is done at your own risk and without any expec­ta­tion of privacy. All such sub­mis­sions are subject to the terms of use and privacy policy of such social media platforms.


The Services are intended for a general audience and are not intended for use by children under 13 years of age. We do not know­ing­ly collect infor­ma­tion about children or sell products to children. Con­sis­tent with the Children’s Online Privacy Pro­tec­tion Act, we will not know­ing­ly collect any infor­ma­tion from children under the age of 13.

Visiting The Services From Outside The United States

If you are visiting the Services, or any part thereof, from outside of the United States, your personal infor­ma­tion may be trans­ferred to, stored and processed in the United States. The data pro­tec­tion and other laws of the United States may not be as com­pre­hen­sive as those in your country. By using any portion of the Services, you consent to the transfer of your personal infor­ma­tion to our servers and data­bas­es in the United States and those third parties with whom we share such personal infor­ma­tion as described in this Privacy Policy.

Do Not Track Requests

Certain state laws require that we indicate whether we honor Do Not Track” settings in your browser con­cern­ing targeted adver­tis­ing. We adhere to the stan­dards set out in this Privacy Policy and do not monitor or follow any Do Not Track browser requests.

Whom Can You Contact For More Information?

If you have any ques­tions regard­ing this Privacy Policy, please contact us at webinfo@​chuys.​com.